From leaking tap to fixed, tracked in one place

Repairs are where tenant relationships are won or lost. Resma takes maintenance off WhatsApp and phone calls: tenants raise tickets, your team turns them into work orders, and every cost lands in the landlord’s expenses.

How it works

Maintenance & Repairs with Resma

Tenant tickets

Tenants report problems from the tenant app and follow progress until it is fixed.

Work orders

Turn tickets into work orders by category, with line items and costs.

Service providers

Keep a list of plumbers, electricians and contractors and assign them to jobs.

Costs to expenses

Repair costs are recorded against the right property and show on owner statements.

Maintenance reports

See open jobs, response times and spend per property.

Caretakers on site

Caretakers update tickets from the building in the caretaker app.

Why Resma

Better maintenance, happier tenants

Why Resma? Coz we handle it the Kenyan way! Serving Kenyan landlords and agents since 2014.

FAQ

Frequently Asked Questions

How do tenants report repairs in Resma?

Tenants raise a maintenance ticket in the tenant app. Your team assigns it, tracks it as a work order and closes it, and the tenant can follow progress.

Explore Resma

More ways Resma helps

Ready to see Resma on your properties?

Trusted by Kenyan landlords and agents since 2014. Book a free, no-obligation demo and a member of our team will walk you through it within 24 hours.

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Maintenance & repairs